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Firms

Firm portal help

Setup + day-to-day reference for recruiting teams. If something isn’t covered, email hello@biglawbear.com.

Setting up your firm portal

First-day onboarding for a new firm-side admin: profile, team, branding, candidate notice templates.

What's the day-1 setup checklist?
  1. Confirm your firm profile is current at Account, including firm name, offices, practice areas, vault rank, recruiting contact.
  2. Invite your team at Settings → Team. Members get a passwordless email invite. Assign at least one Backup Admin so the recruiting line never goes dark.
  3. Add each interviewer’s calendar at Team → Interviewers by pasting a private iCal URL, so scheduling can skip times they are busy.
  4. Build your email templates with the live designer at Templates.
How do I add or remove team members?

From Settings → Team, click Invite, enter their email + role (Member or Backup Admin). They receive a passwordless invite link. To remove someone, click their row and choose Remove, their access is revoked immediately, and your audit log records the change.

Can I transfer the Primary Admin role?

Yes, only the current Primary Admin can transfer. From Settings → Team, click an existing teammate and choose “Transfer Primary Admin.” The recipient confirms via email. The previous Primary keeps Member access unless removed.

Email Templates

Designing templates with the live editor, brand kits, merge fields, the per-stage auto-queue.

How do I design a template?

From Templates, pick the template you want to edit (we ship sensible defaults for screener invitation, callback invitation, offer, rejection and accepted-offer confirmation). The designer is the two-pane live editor: edit on the left, candidate-facing preview on the right with sample merge data so you can see exactly what they’ll receive.

Drop in your brand color, pick a font (Editorial, Modern, Quiet), drag in a logo URL, and add a signer block. Save once and the kit applies to every send of that template.

What merge fields can I use?
  • {{first_name}} / {{last_name}} / {{student_name}}
  • {{firm_name}} / {{office}} / {{practice_group}}
  • {{scheduling_link}} (auto-generated per round)
  • {{interview_date}} / {{interview_time}} / {{interview_location}}
  • {{offer_deadline}} / {{salary}} / {{signing_bonus}} / {{start_date}}
  • {{partner_name}} / {{partner_title}}
What is auto-queue?

Templates power the Invite Queue. Your team can select a cohort, review the exact candidate-facing email, edit any individual message, then release it now or pace the release. If your firm sets quiet hours, sends during that window are held in the queue for your team to release later. Student opt-outs always apply.

Calendars and Video Meetings

Interviewer calendars, meeting links and calendar invites.

How do interviewer calendars connect?

Each interviewer can share a private iCal URL from Google Calendar, Outlook or Apple Calendar at Team → Interviewers. We read it about once an hour and use the busy times to flag slots that would conflict. Google and Microsoft sign-in are not offered in the portal.

Where does the meeting link come from?

You add your own Zoom, Teams or Meet link to each virtual slot. Recording is off.

Where does the meeting link go?

Into the candidate’s booking confirmation email and the calendar file attached to it, which Gmail and Outlook can add to the candidate’s calendar.

Analytics and Reporting

Funnel, school breakdown, Gold Medal and Star trends, the yield report, exporting.

What metrics does the analytics page show?
  • Applications by school, office and practice area
  • Conversion at each pipeline stage and your offer rate
  • Gold Medals and Gold Stars by week
  • A yield report for each recruiting season, with a breakdown by source
Can I export the data?

Yes. The yield report downloads as a one-page PDF, and the applications table exports to CSV, including files formatted for viRecruit, Greenhouse and Workday.

Compliance and Audit

Audit logs, GDPR/CCPA exports.

What's logged in the audit trail?
  • Application status changes (who, when, from and to)
  • Emails sent from the queue and outreach
  • Team and interviewer changes
  • Firm settings changes
How does a candidate request their data?

Candidates email hello@biglawbear.com. BigLaw Bear handles the request within 30 days. Students can also download their own data from their settings.

Need a hand?

Email hello@biglawbear.com. We respond within one business day, usually faster.

For incidents (something is broken), email hello@biglawbear.com with “Urgent” in the subject line and we will prioritize it.